If you are experiencing technical problems or would like help making changes to your WordPress website, we provide service on an hourly or project basis depending on the issue.
Our New Tricks monthly maintenance customers get VIP client status. You get five, free 30-minute support tickets each month, where we will fix issues with the existing features or functionality of your current website.
For problems that take longer than 30 minutes to troubleshoot and, or resolve, we will let you know what we think before proceeding. If you want us to continue working on the issue, we’ll bill you at our VIP hourly rate for the additional time involved.