Website Hosting, Maintenance, & Support

Protect & Nurture Your Most Important Marketing Tool With

Website Hosting, Maintenance, & Support

Your website is a living, breathing organism that requires regular care and feeding to thrive. In addition to making content updates as your business evolves, it’s critical to maintain the software that runs your site to keep your site secure, functioning properly, and loading quickly.

New Tricks hosting and support packages make sure your site is always working for you. And when you need to make an update or have a question, we’re just a click away.

11 Critical Services We Provide

Included in All Of Our Hosting, Maintenance & Support Plans

1. Fast, Secure Website Hosting

Every website requires a host, or space on a server for a website’s files and database. New Tricks provides fast, secure hosting on a managed WordPress server optimized to deliver the best performance on even the most image-heavy websites.

2. Page Speed Optimization

State-of-the-art plugins, a geographically optimized content delivery network, and advanced caching keep your website loading quickly all over the world.

3. 99% Uptime & 24/7 Uptime Monitoring

Your site will be up and running for your customers 24 hours a day, 7 days a week. On the off chance it goes down, we’ll be the first to know and get it back running smoothly as quickly as possible.

4. Technical Support

Hosting and support clients receive a monthly allocation of support time at no additional charge. You’ll receive priority access to our team for questions, content changes, and technical issues.

5. Discounted Hourly Rates

Hosting and support clients benefit from a discounted hourly rate of $150/hour (rather than $200/hour for non-maintenance clients) for work that exceeds your monthly support allocation.

6. Daily Site Backups

Your new website is perfect! We’ll save a daily backup of your entire site including text files, image files, and customer data every day – just in case the unthinkable happens.

7. Malware Scanning and Removal

On rare occasions, viruses and hackers are able to penetrate websites. 24/7 malware scanning means we will know right away if your site is compromised. And we will remove the malware at no additional charge.

8. SSL Certificates

SSL certificates encrypt customer information submitted through your website. Customers who see the SSL lock symbol on your site know their personal information and credit card details will be safe and secure. Plus, search engines like Google love SSL certificates.

9. Software (Plugins, WordPress, Theme) Updates

Similar to your cell phone software and apps, WordPress software runs on themes and plugins. Each week, we’ll check your site for updates – many of which include security patches – to ensure optimal performance.

10. Monthly Reports

Each month you’ll receive a report summarizing your site’s uptime, traffic, SEO keyword rankings, and more. The report provides all sorts of useful information you can use to grow your business.

11. Staging Websites

Want to test out a new plugin? Have some design changes in mind? Hosting and support clients benefit from access to a staging website where we can experiment with new or modified page content without compromising your live site.

Reach Out to Discuss the Plan That's Right For Your Business

Pricing for Hosting, Maintenance & Support Plans

Small Business Plan
$99per month

For small business websites with 9 or fewer pages, basic plugins, and no e-commerce or custom post types

  • All 11 Services Described Above

  • 2GB Website File Storage

  • Up To 30 Minutes of Additional Support

Corporate Plan
$299per month

For mid-sized or more complex websites that require additional monthly support and file storage

  • All 11 Services Described Above

  • 5GB Website File Storage

  • Up To 1.5 Hours of Additional Support

Enterprise Plan
$599per month

For mid-to-large-sized websites that require additional file storage monthly support including strategic guidance

  • All 11 Services Described Above

  • 10GB Website File Storage

  • Up To 3.5 Hours of Consulting & Support

Hosting & Support Packages Keep Your Business Running Smoothly

"I have been a client of Judi & Aaron's for over 3 years now and I can't say enough about how they have helped grow my curly hair salon business. Judi designed my website in 2015 and Aaron has been managing it for the last 3 years. They charge a fair price and are always going above and beyond for our team. Aaron responds quickly even though I don't always use the requested communication forum, lol. He always completes the task in a timely manner as well as makes helpful suggestions to make our website more efficient."

Web Design Client Headshot

Robin Sjoblom

Southern Curl ATL

"New Tricks has been hosting and doing regular maintenance (including backups) for my food blog for a few years and they've done an excellent job. Their technical expertise allows them to quickly address and resolve any issues that I've had. They always respond to emails and calls in a very timely manner. I would highly recommend New Tricks for your website hosting and maintenance needs."

Web Design Client Headshot

Bill Harris

Southern Boy Dishes

Keep Your Customers Happy with a Site That's Fast, Secure & Up To Date

Sign Up for a Hosting, Maintenance & Support Plan with Us Today!